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Field Service Technicians/Engineers - US

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00 Introduction
01 What does a typical day or week look like for a Field Service Engineer?
02 Tell me about the most recent projects you have worked on in this position? What were your responsibilities?
03 What would the 3 key challenges be for someone in Field Service Engineer position?
04 What are the qualities and skills you expect from a field service engineer/technician?
05 What kind of machineries does a Filed Service Engineer repairs?
06 Is there a difference between technician and engineer in the job title?
07 What type of automation/control systems does a field service engineer operate?
08 What engineering tools are used and how big is the toolbox? Are the tools provided by Tetra Pak?
09 Does the role have longevity?
10 What does the work program for a Filed Service Engineer look like (hours/week, weekend/holiday work)?
11 Can you provide more details about flexible working arrangements?
12 How is the work organized (is there a plan) and do you have standard KPIs (e.g. optimal time between sites)?
13 What is the value of service delivery to customers?
14 What does the onboarding look like? What kind of training are you offering to your employees?
15 What are the benefits for this position (pension, daily allowance, PTO, company car)?
16 Are there any career advancements within the organization?
17 How does Tetra Pak assure the work life ballance for this type of role?
18 Can you please explain the selection process (the different steps and timeframe)?
19 Will you consider people outside the US for this job, if they are qualified?
20 What is the culture of the company -what is it like to work there ?
21 How has Covid changed your business and how has your work changed? What is the Covid Policy?
22 What is unique about your company, something you are proud of?
23 Conclusion

At Tetra Pak, we make food safe and available everywhere, touching millions of people’s lives every day. And we need people like you to make it happen.

Join us live on March 2 to interact directly with our specialists and learn more about opportunities within Tetra Pak Services in the US.

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Meet the speakers

Alexandra Njaa
Service Engineer
Sasha Ilyukhin
Vice President Customer Service Operations Americas
Mynor Perez
Director Customer Service Operations US&CA
Yuriy Berlizov
Director Customer Issue Resolution USA & Canada

With more than 25,000 employees in 111 offices and 53 factories spread over 78 countries, we provide exciting opportunities to work across geographic boundaries and interact with other nationalities.

At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT’S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology.

We need smart people too. Smart people like you, who want to work with people like us. Determined to come up with some of the brightest ideas on the planet.

It may seem a little excessive for a humble carton company. But when we tell you we’re the largest food processing and packaging company in the world, with more than 5000 patents, then maybe not. Have a look and decide for yourself!