Privacy, Responsible AI & Digital Trust
SAP is seeking a seasoned Privacy, Responsible AI & Digital Trust professional to lead a strategic, cross-functional program for a six-month period. Based in Madrid and covering a multi-country scope (Spain, Portugal, Turkey, Greece and Israel), the successful candidate will orchestrate five critical workstreams — from organizing a senior customer-facing CISO event to building an AI use case governance catalogue, driving privacy awareness campaigns, enabling sales and presales teams, and reviewing personal data processing activities. This role demands autonomy, pragmatism and the ability to coordinate diverse stakeholders to deliver measurable outcomes with precision and speed.
Engagement Details
- Contract type: Temporary – 6 Months
- Location: Madrid, Spain (Hybrid)
- Countries in Scope: Spain · Portugal · Turkey · Greece · Israel
- Working Languages: Spanish (C1/C2) and English (C1/C2)
- Travel: As required for events and enablement activities
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Key Responsibilities
CISO Club Organization
- Define event narrative and agenda: lead the content strategy and sequencing of topics around privacy, data protection, responsible AI, sovereign cloud, security controls and digital trust.
- Coordinate speakers: identify, brief and prepare internal and external speakers aligned with the event themes.
- Align stakeholders: facilitate preparation across internal teams and ensure message consistency.
- Prepare materials: develop presentations, Q&A documents, briefing packs and talking points.
- Deliver post-event outputs: produce a summary with key takeaways, customer questions and prioritized follow-up actions.
Local Catalogue of AI Use Cases
- Lead discovery: engage teams across the MU to identify where AI tools, agents or functionalities are in use, by whom, for what purposes and with what data.
- Classify and assess: categorize use cases by area, data type (personal/customer/confidential/sensitive), risk level and existing controls.
- Prioritize: identify cases requiring immediate governance review.
- Recommend: produce actionable recommendations to strengthen local AI usage governance.
Data Privacy Awareness Campaigns
- Design awareness plan: build a six-month plan with practical guidance on personal data handling, privacy-by-design, responsible AI usage and individual responsibilities.
- Produce content: create one-pagers, FAQs, internal messages and short communications tailored to different employee audiences.
- Run sessions: deliver awareness sessions across the MU; track attendance and engagement.
- Report evidence: document activities carried out and their measurable impact.
Sales & Presales Enablement — Data Privacy and Responsible AI
- Prepare enablement plan: structure a programme for customer-facing teams covering data privacy, cybersecurity and responsible AI.
- Develop response kit: create reusable FAQs, customer-facing messaging, escalation criteria and a playbook for handling sensitive customer questions (customer data use, AI model training, cloud security, sovereign cloud).
- Deliver training: run enablement sessions; ensure teams respond consistently and accurately using approved materials.
- Reduce improvisation risk: align messaging with internal guidance to avoid unsupported customer commitments.
Review of Personal Data Processing Activities
- Conduct process reviews: organize working sessions with business and support areas (Marketing, HR, General Administration, Support, Development, Sales, Presales, Portugal, Inside Sales).
- Document processing activities: capture data categories, purposes, owners, tools, third parties and international transfers.
- Maintain PET registry: ensure relevant records are created or updated in the corresponding corporate tool.
- Summarize findings: produce a map of reviewed areas, an inventory of processing activities and a prioritized list of gaps, risks and recommendations.
Minimum Qualifications
- 5+ years of professional experience in data privacy, information security, risk/compliance or responsible AI programmes.
- Proven track record coordinating complex, multi-stakeholder initiatives and delivering executive-facing events.
- Working knowledge of privacy regulations and practices: GDPR, privacy-by-design, data inventories, records of processing (RoPA).
- Solid familiarity with responsible AI frameworks, AI governance principles and the data handling risks of generative AI tools.
- Strong communication, content creation and training-delivery skills — able to translate complex topics into practical guidance.
- Organized, autonomous and action-oriented; capable of driving progress without constant supervision.
- Languages: Spanish C1/C2 and English C1/C2 (required).
- Comfortable working across multiple countries and time zones.
Nice to Have
- Certifications: CIPP/E, CIPM, ISO/IEC 27701, ISO/IEC 27001, or equivalent privacy/security certification.
- Hands-on experience with enterprise cloud, security controls and sovereign cloud narratives.
- Exposure to generative AI safety, AI governance tooling and enterprise AI cataloguing.
- Experience with privacy or Records of Processing Activities (RoPA) tools (e.g., PET or equivalent).
- Background in the technology industry and familiarity with SAP solutions is an advantage.
- Experience producing training content and running enablement programmes for commercial teams.
How We Measure Impact
- CISO Club: Event executed on time with agreed agenda, fully briefed speakers and documented post-event actions with clear ownership.
- AI Use Case Catalogue: Complete inventory delivered with risk classification and prioritized list of governance follow-ups.
- Awareness Campaigns: Six-month plan executed; content delivered on schedule; attendance and engagement targets met.
- Enablement: Response kit and training completed; measurable reduction in improvised or unaligned customer responses.
- PET Review: All targeted areas reviewed; processing activities registered/updated; remediation plan in place for identified gaps.
- Overall: On-time delivery of milestones; positive stakeholder feedback; programme outcomes documented and handed over.
Team & Reporting
- Reports to: [Privacy/CISO Office Lead or Programme Sponsor — to be confirmed].
- Key interfaces: Privacy Office, Information Security, Sales, Presales, Marketing, HR, Legal/Compliance, Country Management (ES, PT, TR, GR, IL).
- Ways of working: Cross-functional weekly coordination; bi-weekly stakeholder updates; monthly executive readout.
- Work model: Hybrid — Madrid office anchor with remote flexibility and travel for events and enablement sessions.
Equal Opportunity Statement
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of equal employment opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance, please send an email to your recruiting contact. SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone — regardless of background — feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company.
Privacy, Responsible AI & Digital Trust
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