
Hermès GB Retail Final
01 Why is Hermes so special? What does Hermes do differently?
02 Describe the culture and values of Hermes.
03 What changes and evolvement have you seen in Hermes Harrods over the last 5 years since you joined the house?
04 How do you find the connection between the back and front of house retail teams?
05 Conclusion part 1
06 Introduction part 2
07 What does Hermes retail do that is innovative?
08 Who would be the ideal candidate to join your team?
09 Describe how you felt when you first joined the House?
10 Please share your Hermes journey. How does Hermes encourage the career development of staff?
11 Conclusion
Through this digital platform, we invite you to stroll around Hermès Universe, learn how to tie a scarf, listen to testimonials from sales advisors, and discover the house’s commitments. Enthusiasts, take note!
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Meet the speakers





Kemis Nomo



Knowledge and authenticity
Craftsmanship is at the heart of the house, alongside a continuing journey of innovation. Our colleagues are the ambassadors of this rich identity. Our teams cultivate strong relationships with clients; combining authenticity and humility with their expertise to communicate the Hermès story. Embedded in our authenticity, Hermès’ action for sustainable development is founded on the values passed down through the generations by the artisans who have shaped our house and our objects since 1837.

A mosaic of personalities
Authenticity and uniqueness are key qualities that Hermès strives to ensure in its employees. Composed of people from different cultures and backgrounds, our teams are dedicated to passing on the stories behind our objects and bringing our stores to life. Each store combines the house’s rich history and family values with local culture. Our DNA is built up of People, Passion, Personality and of course, our beautiful elegant Objects!

A human adventure in a family house
Hermès GB operates with over 270 employees across nine stores in London, Dublin, Glasgow and Manchester. Hermès believes in a sense of community, and nurturing strong team spirit in all environments. Behind the drive for excellence is a spirit of goodwill, in which personal achievement is for the benefit of the group’s progress. We are proud to invest in robust training & development programmes. Overall, we feel Hermès is a true family house, and we look forward to giving you a warm welcome.

