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OSD at the EIB

Click on the question to skip to your desired topic in the video.

00 Introduction
01 What is it that you like the most about the Department and your job?
02 Could you please explain your main tasks in the EIB?
03 Does the EIB have a flat or a hierarchical organization?
04 Which are the profiles you are looking for?
05 What makes a strong application & what are you looking for in a candidate?
06 What would be 3 key challenges for someone joining Operations Support Department?
07 What are the top 3 most important regulatory-related projects (ex: Basel) in EIB right now and which vacancy with highest relevancy to them?
08 Would you please describe the national, EU or International compliance framework (or standards) that EIB follows?
09 What are the most enjoyable or gratifying aspects for someone working at EIB?
10 Could you please explain the steps of your recruiting process?
11 What are the top 3 projects in the department right now that would be relevant/important to share with people in this session?
12 Is OSD an LOD1 or LOD 2 department? Could you describe in a few words the departments structure and its position within EIB?
13 How do you promote a healthy work-life balance?
14 Does support of Operations in alignment with regulatory topics/BBP also involves control?
15 What is it like working in an international environment?
16 Hello,How important is knowing French during the hiring process and what happens if someone doesn't speak at all? Thank you.
17 Your are very active in terms of Taxonomy issues. Have you already designed credit products in accordance to climate change?
18 How do you prepare new employees for their tasks?
19 Are the positions that you are offering expected to be converted to a fixed term contract?
20 How do the front officers view the work of OSD? Is it appreciated?
21 For a potential movement from another EU country, would EIB assist in anyway with relocation?
22 Conclusion

The European Investment Bank is pleased to invite you to an online event on its Operations Support Department (OSD). Join us on 8 June to discover one of our most interesting and diverse departments, whose role is central to our core lending activities, and ask your questions about working for us live!

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Meet the speakers

Axel Clement – profile photo
Axel Clement
Head of Prudential Policies & Standards Unit
Cendrine Martin – profile photo
Cendrine Martin
Senior Reporting Officer
Francis Mougenez – profile photo
Francis Mougenez
Head of the Compliance Policy Support Unit
Monique Koning – profile photo
Monique Koning
Director, Operations Support Department

About OSD
OSD is housed in the Bank’s Operations Directorate that generates and executes the lending business of the Bank. The role of OSD is to ensure that operations are processed in accordance with Bank policies and procedures (so as to minimise operational risk) and to help front-line staff in their daily operational activities related to this. OSD advises the OPS Directors General in all aspects of its work. Important areas where OSD advises and supports OPS colleagues are AML/CFT and tax due diligence, prudential/credit policies and pricing, value added/additionality, environmental and social policies, sector policies etc.

OSD owns the OPS procedures and is responsible for the development and implementation of OPS’ internal control framework. OSD furthermore has financial and quantitative (modelling) expertise that supports the business in various ways, e.g. pricing, profitability and cost coverage, capital consumption, structured operations and the like. OSD also supports the operational systems of the Bank, and interfaces with IT to ensure proper operational systems are in place to conduct the business.

Last but not least, as a recognised international leader in climate, OSD has a Climate Office that represents OPS in the area of climate policy and is responsible for the operationalisation of the Bank’s new climate strategy in terms of the developing, guiding and piloting new green products.

OSD has close to 100 professionals that may combine their diverse expert backgrounds and skills with front-line business experience, often in a financial institution.

The EIB is the European Union's bank

We are the only bank owned by and representing the interests of the European Union Member States. We work closely with other EU institutions to implement EU policy. Our expertise is based on more than 60 years’ experience and the specialised knowledge of over 3,400 staff.

Our priorities

We support projects that make a significant contribution to growth and employment in Europe. As part of our counter-cyclical approach, our activities focus on four priority areas: innovation and skills, access to finance for smaller businesses, environment and climate, infrastructure.

We raise the bulk of our lending resources on the international capital markets through bond issues. Our excellent rating allows us to borrow at advantageous rates. We thus are able to offer good terms to our clients.

Why work for the EIB?

For many of us the greatest reward is to know that our contribution makes a positive impact on people’s lives, in the EU and beyond. By joining the EIB you will have the opportunity to make your contribution, whilst also developing your skillset and facing new professional challenges.

Based in Luxembourg, with a network of local and regional offices in Europe and across the world, we offer a pleasant and interesting work environment where people can achieve their professional goals, while maintaining work-life balance; with excellent professional development opportunities through training, internal mobility and merit-based career growth.

Inclusion at the EIB

As the bank of the European Union, we are committed to the EU’s objectives and values, and aspire to live up to one of its founding principles – United in diversity.

Diversity and Inclusion encompass everything that makes us who we are.
We believe that encouraging colleagues to be comfortable bringing their identities to work is essential to the success and development of the Bank, and reflects Europe itself.

Our diverse backgrounds, perspectives and passions help us shape the inclusive environment in which we work every day.